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  • 1

    Are you a factory or trading company?

    We are a factory and we have a special agent for foreign trading.

  • 2

    How could I know if this machine is suitable for me?

    Before ordering, we will provide details of the machine for your reference, or you could tell us your detailed requirements, our technician will recommend the most suitable machine for you.

  • 3

    How does your factory do regarding quality control?

    Before we produce the machine,we have the IQC to check the materials first and when we produce,the QC will check the machine which in the product line,and when we finished the QC will check it again and also before we send the goods to you, you can come to our factory checking.

  • 4

    What is the delivery time?

    20-35 days, normally is 25 days (according to your order quantity and item request).

  • 5

    What is your payment term?

    30% deposit, before loading container, the buyer supposed to pay the full balance when the goods ready.

  • 6

    Do you provide samples? Is it free or extra?

    es, we could offer the sample for free charge but do not pay the cost of freight.

  • 7

    When can I get the quotation?

    We usually quote within 24 hours after we get your inquiry. If you are urgent to get the price, please send the message on trade management or call us directly. In a word, we’ll reply you as soon as possible.

  • 8

    Can you open new mold for us?

    YES, we should receive new mold cost, once your order quantity is more than 5000pcs, the cost will be returned you in the following order, and the mold only produced for your order.